Candice Slide Natural

Shipping and Deliveries:

• Standard shipping for all orders is $9.95 AUD
• Express shipping is $14.95 AUD
• $19.95 standard shipping for all New Zealand Orders. 
• All orders are shipped via Australia Post.  
• All orders are dispatched within 24-48 business hours, however we do ask for your patience during busy periods. 
• All orders placed on Saturday and Sunday will be processed on Monday. 
• Unfortunately, we are unable to ship outside of AU & NZ.

Return and Exchanges:

• All eligible returns are accepted within 14 days of delivery, and will be refunded to the original payment method. Items returned after these days will not be accepted & returned back to you at your expense.
• Returns is at the purchasers expense, unless faulty.
• Styles discounted by more than 50% are considered final sale and are not applicable for a refund unless deemed faulty by our team.

Please contact us via email at hello@solsana.com for all enquiries.

We are located in Sydney, Australia. 
Customer service hours are Monday - Friday, 9am to 4.30pm Australian eastern standard time.

If you are between sizes or need assistance to select your best fit, please contact us. We recommend trying your new shoes on a soft surface (like carpet) to ensure they are the correct size, before wearing outdoors.

Sizes listed on the website will be European sizing.

If a style runs small or runs large, this information will be noted in the description section of each product. If there are no size notes, it means the product runs true to size.